ONLINE PAYMENT

For loans not starting with 14

For Support please call : (866) 823-7777
Email: servicing@mcfunding.com

For loans that used to start with 14, or accounts starting with 09

For Support please call :  1-844-903-2957

Subservicing transfer from Mega Capital Funding, Inc. (by DMI)
to Mega Capital Funding, Inc. (Phoenix, AZ) Transfer date June 1, 2025
Q & A

Q: I received a Notice of Servicing Transfer from Mega Capital Funding, Inc. (by DMI) to Mega Capital Funding, Inc. (Phoenix, AZ) effective June 1, 2025. Is this a legitimate notice?

A: Yes, the notice dated May 16th, 2025 you received is legitimate.

Q: I have automatic payments set up on my loan, will that continue?

A: Unfortunately, you will need to reestablish automatic payments with Mega Capital Funding, Inc. (Phoenix, AZ)

Q: Why are you transferring the servicing of my loan back to Mega Capital Funding, Inc. (Phoenix, AZ)

A: We are transferring your loan to Mega Capital Funding, Inc. (Phoenix, AZ) to bring our customers a better servicing experience.

Q: Can borrowers register online?

A: Borrowers can register online but only 5 business days after the conversion period of 6-1-25. They can visit https://mcfunding.servicingdivision.com/Account/Login

Q: When will the account be available to set up an automatic payment with Mega Capital Funding, Inc. (Phoenix, AZ), the new servicer?

A: Borrower can only set up auto payments beginning 7/1 any payments before will need to be sent via mail, make it over the phone or sent via overnight.

Q: What is the payment address for New Servicer:

A: Payment Address for New Servicer is: Mega Capital Funding, Inc. P.O. Box 650094 Dallas, TX 75265-0094

Q: What is the toll-free number of the new Servicer:

A: 1-844-903-2957 M-F 8AM to 9PM ET and SAT 8AM to 12PM ET

Q: Do I have a new loan number assigned?

A: Yes! Register your account online to find out or contact the new servicer.

Q: Can I use my old loan number to register my account online?

A: Yes! You can use your old DMI loan number by clicking Yes.

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Q: How can I request for a Payoff?

A: Borrower can request online or by calling the toll-free number. The processing time is 7 business days. No rush request is available, no exceptions.